| This outage will affect all customers, as our platform will be unavailable Saturday, April 27, 2024, between 08:00 and 20:00 EDT |
This outage will affect all customers, with our platform being entirely unavailable on Saturday, April 27, 2024, between 08:00 and 20:00 EDT.
The outage coincides with a planned data migration regarding enhancements ContactMonkey is making to our List Management functionality.
Effect
Users cannot access the ContactMonkey platform or send emails using ContactMonkey during the above-specified outage times.
If a campaign has an email scheduled to be sent during the outage period, it will get sent after the app returns online (after the outage has been concluded). It won't fail; it'll be sent after the outage period is concluded.
We thank you for your understanding. Please feel free to contact us should you have any further questions.