ContactMonkey is Disabled in Outlook

Outlook 2013

1. In Outlook go to File >Info
2. Select Manage Disabled Add-ins
3. In the windows, select Enable ContactMonkey Outlook Add-in, click on Always enable this add-in
4. Close Outlook and launch again

Outlook 2016

1. In Outlook go to File >Options
2. Go to section Add-ins 
3. Select Manage Disabled Add-ins  From the drop down at the bottom of the window, click go.
4. Check the box to Enable ContactMonkey Outlook Add-in, click ok
5. Close Outlook and launch again

If the Add-In is being disabled automatically after restarted Outlook. Contact your support team and let them know that the load behaviour of your add-in is unloaded, alternatively, contact support@contactmonkey.com.