Using Pulse Surveys




Pulse surveys are a great way to gather employee feedback directly from your newsletter, by offering your readers the ability to engage in 2-way communication with the content being shared with them.

Pro Tip:

As the world moves to remote work, it's important to understand your employee's satisfaction. Use this feature to create conversations and refine strategies!


Inserting pulse surveys within the ContactMonkey template builder could not be easier. All you have to do is follow these simple steps:

1. Open the email template in ContactMonkey's builder

2. Insert an empty row.

3. Insert a text block into the empty row.

4. Format your question however you like.

5.. In the content section, drag in your survey or eNPS the same row as the text block so that it looks like this:


5. Once the campaign has been sent, you can check the results in your dashboard. For more info on your dashboard, click here.


Note about HTML Codes with the pulse surveys

Please note that you will not be able to get survey results if you have adjusted the HTML code for your Surveys within your template builder. More details can be found here. When in doubt- send a test!


Check out this video for a more detailed explanation!



Have more questions? Submit a request