Pulse Surveys are a great way to gather employee feedback directly from your email, by allowing your readers to engage in 2-way communication with the content being shared with them. They allow your surveys to have some simple interactivity to them
As the world transitions to remote work, use Pulse Surveys to understand how employees communicate.
Inserting Pulse Surveys within the ContactMonkey Email Builder could not be easier. All you have to do is follow these simple steps:
- Access Your Email in ContactMonkey's Email Builder. Find out more here.
- Each survey requires a new row to relate both questions to the survey. Think of them as buddy pairs. survey and the question. Configure the Row
Insert an empty row from the sidebar on the right-hand side.
3. Insert a text or paragraph block
Click and drag the "Text" or "Paragraph" box from the sidebar on the right-hand side.
4. Ask Your Question
Format your question however you like. Check out our best practices for suggestions.
5. Insert Your Pulse Survey Content Block
In the content section, drag your survey or eNPS survey into the same row as the text block so that it looks like this:
6. Testing Surveys
For Outlook 365, the landing page for recipients will work only for emails sent using the yellow "Send and Track" button. In order to test your survey before sending it, you would need to send an email using Send and Track. Clicking on the survey in Preview mode or in emails sent using the Send Test button will result in an error message.
7. Analyze Your Feedback!
Once the campaign has been sent, you can check the results in your dashboard. For more info on your dashboard, click here.