Activate Comments in your Email

Our Comments feature allows you to gather even more employee feedback directly from your emails. To activate Comments all you have to do is follow the steps below. Please note that these settings are on by default - we recommend leaving as is when you first start using ContactMonkey!

Pro Tip: Why Enable Comments?

Anonymous feedback is key to any internal communications strategy. Comments are enabled automatically. Read on to find out more!

1. Access the Builder 

Open the email in the ContactMonkey email builder. Learn how to do that here.

2. Ensure Comments are toggled "On"

At the top of the email toggle the comments button to ON.

Comments_On_Template_Builder.JPG

 

To learn more about inserting your survey or eNPS, check out this article.

When you send this email and recipients click on the reaction they will be brought to the comments screen where they have the option to leave their feedback. You will then see the results of this in your Campaign analytics within your ContactMonkey Dashboard.

 

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