Downloading and Importing the .JSON File


A .JSON file is an open standard format file, and is used to store and transmit data. In this section you will learn how to:

Download the .JSON file

Import the .JSON file 

Video Explanation


Download the .JSON file 

You may be asked to share your template with your ContactMonkey Account Manager or someone outside your team, so they make edits to the template. To do this you will need to download a file called the .JSON file.

To Download the .JSON file:

  1. Open the ContactMonkey Template Builder
  2. Open the Template
  3. Click the drop-down arrow on the top right


  1. Click Save Template
  2. This will automatically start downloading the .JSON file.


After following these steps, you can send the file to the relevant person. They will need upload the file to ContactMonkey to make edits.



To Import the .JSON file:

When switching from another template editor to ours, your account manager may replicate your newsletter to work with our easy-to-use software. In this case, you will need to import a .JSON file into your template editor. 

  1. Download the file and save it to your computer
  2. Open the ContactMonkey Template Builder
  3. Click Create Template
  4. Click Import .JSON file on the right

import_json.jpg     5. Select the file from your computer and import



After importing:

Your file will import as an untitled template. Remember to change the title to avoid confusion. More best practices can be found here.


Check out this video for a detailed explanation!

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