Some users using the ContactMonkey web add-in for Office 365 may experience this error when loading ContactMonkey in the locally installed Outlook software:
This can be caused by a number of things and here are some troubleshooting solutions you can try:
- Check for and download any pending updates on your laptop/computer.
- Check for and download any pending updates on your Outlook software.
- Restarting your machine.
This error is only caused on locally installed Outlook, you will not experience this when using the add-in online at www.outlook.com.