Surveys take the guesswork out of gathering employee feedback. Providing a two-way communication option for your emails. This article will look at how to understand your results. To read more about how to set up a survey in your email, click here.
Surveys are a great way to increase engagement in your campaign. You can choose several different reactions to use in your campaign; see below.
Here is how the results will look when you attach a question and comments to the reaction:
The above graph will show which question and social reaction was used. To get the best results, ensure the question is linked to the social reaction.
- Average Score
- The average score was chosen by the recipients who engaged with the survey.
- The number of responses received by the survey in question.
- The number of comments received by the survey.
Comments by your recipients
Survey responses and Comments left by your recipients are completely anonymous. These are anonymous because people are more inclined to engage and leave honest feedback.