Using pulse/eNPS surveys



Pulse social surveys allow you to create a two way feedback loop between you and your employees. As a Pro or Essential user, you are able to input them into your template builder. 

Pro Tip:

Using a pulse survey, also known as an eNPS, allows you to guage your employees satisfaction. Use it in your template today!


1. First create the text to precede your pulse survey. To do this, follow this article .

2. Under rows, click the dropdown menu and select "eNPS".


3. From there, you need to merge the question and answer to make sure it tracks properly. Learn more from this article.

Note about inserting eNPS/pulse survey:

Please note that you will not be able to get survey results if you have adjusted the HTML code for your emoji reactions within your template builder. When in doubt- send a test! 

Check out this video for a more detailed explanation!

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