What are custom fonts?
Your organization may have custom fonts you would like to input into your template builder for a more customized look and feel. With ContactMonkey, this is possible!
There are a couple of things to keep in mind for custom fonts. Your IT team will be able to assist with making sure:
- Recipients have custom fonts downloaded onto their computer. Please see our limitations section
- All users (both senders and recipients) have full licensing for the custom font.
Want to use custom fonts in your communications?
Contact your account manager or message us at firstname.lastname@example.org. Our team can walk you through the process. To implement custom fonts, we require the following from your IT team:
- Font file in .ttf format
- The regular weight of the font
From there, we will handle the rest!
Unfortunately, Gmail does not support web fonts or Google fonts. It does support some of the typical web-safe fonts, such as Google Sans and Roboto.
Please note that Outlook 2007/2010/2013/2016 is incompatible with any custom or web fonts (it will not retrieve a font from the web). It only displays if the web-safe font is physically installed on the computer.
Custom fonts may not be displayed correctly on the recipient's mobile devices if the font is not installed. A fallback font can be added by request.