Best Practices on OWA (Outlook 365 via Browser)

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You can use either the Outlook app or Outlook.com/ Outlook Web Access (OWA) to send the templated emails you have created. This article will go through the optimal set up when sending using OWA. 

 

Hiding the Readers Pane:

Firstly, you’ll want to hide the reader's pane so that your screen is less crowded and so that your OWA interface looks similar to the Outlook app you may use more often. 

 

Follow the below steps (also outlined in the GIF below):

  1. Log into to your work email via www.outlook.office365.com
  2. Click the Outlook settings Icon in the top right hand corner of your screen
  3. Scroll to the bottom of the Settings sidebar
  4. Under “Reader Pane:”, select “Hide”

Check out this video outlining the procedure.

Making your ContactMonkey sending sidebar more accessible:

This step will save you a few clicks every time you are sending a ContactMonkey communication using OWA. 

By default the button to open your ContactMonkey sending sidebar is not visible when you select a new email on OWA.

Follow the below steps (also outlined in the GIF below) so that the button is always available to open up the ContactMonkey sending sidebar:

  1. Log into to your work email via www.outlook.office365.com
  2. Click the Outlook settings Icon in the top right hand corner of your screen
  3. Scroll to the bottom of the Settings sidebar
  4. Click “View all Outlook settings”
  5. Click “Customized Actions”
  6. Scroll down on the right hand side to your “Toolbar” checklist.
  7. Select the ContactMonkey icon.
  8. Click Save.

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Check out this video for a visual explanation.

Your OWA/Outlook.com set up is now set up optimally!

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