Why Is My Hyperlink Not Working?

There are a few reasons why your hyperlink may not be working when you embed and test it out within ContactMonkey. 


1. Spaces within the link

While spaces may register within your internal system, they can cause issues within the platform. 

2. Length of the link

If your link is too long, our system may not recognize it.  To shorten a link, you can use the bit.ly, website and see if that works for you. 

3. Using a previously tracked link

If your link is copied from an email that was already sent within ContactMonkey you may see an error. 





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