How to Stop Email Forwarding within Outlook

For tracked communications, you may want to prevent email forwarding to ensure sensitive information is kept to intended recipients. As well, functionality on forwarded emails may differ ( eg links via buttons may not work). To prevent forwarding, follow these steps.

1. Format your tracked communication

To create an email for Outlook Non365, follow these steps. For Outlook 365, check out this article. 

2. Expand Your Permissions Menu

You can do this by switching to the "Options" tab, and clicking on the "Permissions" section. Select the dropdown to show additional configurations.
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3. Select "Do Not Forward"

From the list of options under "Permissions" select "Do Not Forward". Note that a warning may pop up on your screen confirming your selection.

4. Send using the "Send and Track" button in your ContactMonkey sidebar

Once configured, your email will only go to the intended recipients, with no option to forward. 

 

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