For tracked communications, you may want to prevent email forwarding to ensure sensitive information is kept to intended recipients. As well, functionality on forwarded emails may differ ( eg links via buttons may not work). To prevent forwarding, follow these steps.
1. Format your tracked communication
2. Expand Your Permissions Menu
You can do this by switching to the "Options" tab, and clicking on the "Permissions" section. Select the dropdown to show additional configurations.
3. Select "Do Not Forward"
From the list of options under "Permissions" select "Do Not Forward". Note that a warning may pop up on your screen confirming your selection.
4. Send using the "Send and Track" button in your ContactMonkey sidebar
Once configured, your email will only go to the intended recipients, with no option to forward.