How to Send to Recipients Who Haven’t Opened the Email

Open your campaign report, click on the drop down menu for "Download report", and select "Download raw data"

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Once you download the data into an excel file, select the "unique opens" column and sort from smallest to largest value (when prompted to expand the selection, choose yes)

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Select all emails that are listed as 0 unique opens, and format them in a new CSV. More info on how to do so here.

When you begin the sending process in ContactMonkey, instead of listing emails or a distribution list in your To: field, you'll upload that new CSV you've created.

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