Skip to main content
Submit a request
ContactMonkey Help Center
Have questions? Find answers here.
Sending and Tracking Troubleshooting
Apple iOS 15 Privacy Update and ContactMonkey
You're on the Wrong Version of ContactMonkey
Facing Issues? Start here!
ContactMonkey failed to connect, the sidebar is blank or down for maintenance?
My emails are showing 0 opens, but I know they were opened...
My email is showing far too many opens...
See all 10 articles
How Do I Get My Invoice or Reciept?
How do I contact technical support?
How Do I Cancel ContactMonkey?
How do I change my credit card?
Can I buy ContactMonkey for my team?
What browsers / email clients / devices is ContactMonkey compatible with?
See all 14 articles
I downloaded ContactMonkey but it's not showing up in Outlook?
The "Mail Merge" button is grey instead of orange...
Is there a daily limit on my emails?
Outlook Send Log Files
My sidebar is cut off...
How do I uninstall ContactMonkey from Gmail?