FAQ (Sales)
Have questions? Find answers here.
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Sending and Tracking Troubleshooting
- Apple iOS 15 Privacy Update and ContactMonkey
- You're on the Wrong Version of ContactMonkey
- Facing Issues? Start here!
- ContactMonkey failed to connect, the sidebar is blank or down for maintenance?
- My emails are showing 0 opens, but I know they were opened...
- My email is showing far too many opens...
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Administration
- How do I get my Invoice or Receipt?
- How Can I Change the Email Address Associated With My Account?
- How Do I Contact ContactMonkey Support?
- How Do I Cancel ContactMonkey?
- How Do I Change My Credit Card?
- Can I buy ContactMonkey for my team?