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  1. ContactMonkey Help Center
  2. FAQ (Sales)
  3. Sending and Tracking Troubleshooting

Sending and Tracking Troubleshooting

FAQ about sending and tracking with our tool.

  • Apple iOS 15 Privacy Update and ContactMonkey
  • You're on the Wrong Version of ContactMonkey
  • Facing Issues? Start here!
  • ContactMonkey failed to connect, the sidebar is blank or down for maintenance?
  • My emails are showing 0 opens, but I know they were opened...
  • My email is showing far too many opens...
  • I keep seeing the same location / I think the location is wrong...
  • Tracking Not Working
  • ContactMonkey failed to connect / the sidebar is blank or down for maintenance...
  • How to block picture downloads so I stop triggering my own opens on Outlook Desktop

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