Sending and Tracking Troubleshooting
Questions about sending and tracking in general? Start here.
- Successful Email Campaign Showing 0 Opens
- Incorrect CSV format, missing 'Email' header error
- Email Links Redirecting to about:blank
- Campaign Emails Disappearing And Reappearing As New Emails / Campaigns Appear To Be Delivered Again Without Warning
- Microsoft Defender - Suggested Maintenance Best Practices For Policies
- How to Find the Campaign ID
- Errors from Mail Merge
- Sharing Links to Documents in Office 365, Sharepoint, or Microsoft 365 Security and Length Issues
- Campaigns Are Showing Excessive Clicks On Links (Ghost Clicks)
- Warning Message to Switch to Overall Tracking When Sending To Large Lists/Groups
- How Can I Send to Lists Without IT Permissions
- My Recipient Count Is "1", Or Low When Using Overall Tracking. How can I change it?
- I deleted a campaign report by accident, what do I do?
- Why do I have such high open rates?
- Why Cant I "View Email" in the Campaign Page?
- Can ContactMonkey Be Used Externally?
- Detecting Forwards in Email Campaigns
- Copy Pasting in to the "To" Field
- My Distribution List Sends Halfway and Then Stops. Why?
- Can I Send Attachments through ContactMonkey?
- Why can't I see a template on my ContactMonkey sidebar?
- Inserting an HTML File / Email