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Frequently Asked Questions
Sending and Tracking Troubleshooting
Sending and Tracking Troubleshooting
Questions about sending and tracking in general? Start here.
How Can I Send to Lists Without IT Permissions
My Recipient Count is "1". How can I change it?
I deleted a campaign by accident, what do I do?
How to Find a list of Recipients Who Haven’t Opened the Email
Why do I have such high open rates?
Why Cant I "View Email" in the Campaign Page?
Can ContactMonkey be used for External Marketing?
How can I detect forwards in email campaigns?
Copy Pasting in to the "To" Field
My Distribution List Sends Halfway and Then Stops. Why?
Can I Send Attachments through ContactMonkey?
Why can't I see a template on my ContactMonkey sidebar?
I know emails were opened. Why are they shown as unopened?
Inserting your HTML File / Email