This is a technical document that will help you with configuring SAML 2.0 SSO, if you use PingIdentity as your SAML 2.0 provider. Please see below instructions for configuration.
ContactMonkey supports both Service Provider and Identity Provider Initiated SAML 2.0 Support.
Note: you should have an open ticket/correspondence with our Technical Support team at this point. They will provide you with the relevant information needed (Application Callback URL, and your SP Entity ID) in order to complete your setup.
PingFederate Configuration Instructions
1. Go to your PingIdentity dashboard, and click Applications -> Applications from the sidebar.
2. Click on the + symbol to create a new application
3. Enter Application Name, optionally upload a logo, and select SAML Application. Then click Configure.
4. Click Manually Enter:
- Set ACS URLs to your ContactMonkey organization's Application Callback URL (Your ContactMonkey organization's Application Callback URL will be provided to you by our Technical Support Team).
- Set Entity ID to your ContactMonkey organization’s SP Entity ID (Your ContactMonkey organization's SP Entity ID will be provided to you by our Technical Support Team).
- Click Save
5. Ensure the application is toggled on.
6. Go to Attribute Mappings and click the edit icon.
7. Add the following attributes:
- Set email to Email Address and make it required
- Set first_name to Given Name and make it required
- Set last_name to Family Name and make it required
- Click Save
8. Go to Configuration and download the metadata file (Please provide the Metadate file that you download to our Technical Support team).