Getting Started

• ★ How do I test ContactMonkey for the first time?
• ★ How to improve your email open rates.
• ★ How does ContactMonkey's email tracking work?
• ★ How do I install ContactMonkey's email tracker?
• ★ How does ContactMonkey track links in my email?
• ★ Can ContactMonkey track my attachments?

FAQ

• ★ ContactMonkey and GDPR
• ★ I know emails were opened. Why are they shown as unopened?
• ★ What do the different colors in the sidebar mean?
• ★ Does the recipient know I’m tracking my email?
• ★ When sending an email to multiple recipients can ContactMonkey tell who opened the email?
• ★ Can ContactMonkey track my internal emails?

See all 20 articles

Outlook Help

• ★ Do I have an Office 365 account?
• ★ How to use ContactMonkey's Office 365 Mail Merge.
• ★ How to format a .CSV for Mail Merge.
• ★ ContactMonkey is Disabled in Outlook
• ★ Help me ContactMonkey! My Outlook Ribbon Disappeared
• ★ Why is my Outlook slowing down?

See all 21 articles

Gmail Help

• ★ Help! My Send Later is Greyed Out.
• ★ Why is my ContactMonkey sidebar in Gmail blank or down for maintenance?
• ★ Why is ContactMonkey not tracking my Gmail emails?
• ★ How to track and not track emails in Gmail
• ★ How can I insert an Internet image in my Gmail signature?
• ★ I can't sign in to ContactMonkey's sidebar in Gmail - I'm in a loop!

See all 9 articles

Gmail Mail Merge

• ★ How to Upload a CSV with Gmail Mail Merge

Salesforce Help

• ★ How do I integrate Salesforce with ContactMonkey?
• ★ How to use ContactMonkey with Salesforce Sandbox
• ★ How do I use Salesforce Email Templates inside Outlook?
• ★ How do I Send Emails to Salesforce?
• ★ Why isn't ContactMonkey's BCC to Salesforce working?
• ★ Why is my Salesforce within ContactMonkey blank?

See all 7 articles