How can we help you?

ContactMonkey allows you to save your organization's brand colors as defaults in the Email Builder. This eliminates the need to remember hex codes and ensures consistent branding across all your emails and templates.

Before You Start

Gather the hex codes for your brand's primary colors (example: #FFFFFF for white).

Steps to Add Default Colors

1. In the Email Builder, click Default Colors at the top
2. Click Add color
3. Paste your code in the Hex code field
   1. Note: Start the code with a #, and don't add extra spaces before or after it.
4. Assign a display name (optional)
5. Repeat steps 2-4 for each additional brand color
6. Click Save
7. Click Save and Exit
8. Reopen your email in the Email Builder

What Happens Next

• Your default colors will appear in the color palette for all future email editing
• These colors will be available across all emails you work on

Using Your Default Colors

Once set up, your brand colors will appear in the color picker whenever you're customizing:

• Text colors
• Background colors
• Button colors
• Border colors

Related Information

Your organization may also have Colors set by admin, which are managed centrally by your team administrators. These appear separately in your color palette.

How do I fix the "Failed to save content defaults" error upon saving?

This error typically means that there is a formatting issue with the custom Hex Codes. Ensuring that the Hex Codes are valid, contain a hashtag, and have no extra spaces solves the issue.

Problem: Dashboard shows a "Failed to save content defaults. Please try again" error upon saving.

Solution: Check all custom Hex codes to ensure they are valid, have a hashtag (#) at the beginning, and do not have any extra spaces before or after the code.