To change the email address on your ContactMonkey account:
- Email the Technical Support team at support@contactmonkey.com
-
Include both email addresses in your message:
- Your current email address
- Your desired new email address
- Verify spelling - Double-check that both addresses are correct
- Wait for confirmation - We'll update your account and send you confirmation
Important Notes:
- Your account history will transfer to your new email address
- Do not send an invite to the new email address
- Do not deactivate your old email address
The Support team will handle the transition for you to ensure no data is lost.