Email Client Support

ContactMonkey's template builder is supported on most email clients. See below for a full breakdown and the level of support for each client. 

Fully Supported

The email will display properly, fallback elements show for image backgrounds and web fonts. 

Apple Mail 8, 9 & 10
Microsoft Outlook for Mac 2011, 2016
Microsoft Outlook for Windows 2010, 2011, 2013, 2016 *, 2019 *
* Background images and web fonts are not supported


Android 4.4 Mail
Gmail App (iOS)
Gmail App (Android)*
iOS Mail (iPhone & iPad)
Outlook App (Android & iOS)**
Samsung Mail App (Android)
Yahoo App (Android & iOS)
* When using a Gmail account
** Will show the desktop version when using Microsoft email accounts


G Suite
Inbox by Gmail
Office 365
AOL Mail
Comcast (web version)
Libero Mail
Virgilio (web version),,
Note: none of the above services supports web fonts

Partial support for some options

Messages display correctly, but some options (with low impact) may not display as expected.
Microsoft Outlook 2013 in high-resolution displays *
Microsoft Outlook 2016 in high-resolution displays **
Microsoft Outlook 2000, 2002 & 2003 ***
* Background images and web fonts are not supported. Applies a font resize that may expand the layout.
** Background images and web fonts are not supported. Applies a font resize that may expand the layout. The text is scaled at 200% by default in some devices.
*** Web fonts are not supported. Buttons don't display round corners. Social icons are not flexible.

Huawei Mail App (Android) *
* Icons in social content block appear vertically stacked (tested on app version

Web: *
Naver **
* Buttons don't display properly.
** Minor glitches on separators

Not yet supported

This list includes new and updated mobile email clients with compatibility issues.
Huawei Mail App (Android)

Only basic settings works

When sending to these clients, we recommend using text and images in a simple one-column layout.
Lotus Notes 7, 8 & 8.5
Windows 10 Mail
IBM Notes 9
Gmail App using IMAP accounts in mobile browser (not the Outlook app)
Web clients (mobile versions)

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