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The Preview link lets you preview your sent email. This link appears on the Data Overview page for campaigns built using the ContactMonkey Email Builder.
To download an HTML of the email, click the Actions drop-down and select Download Email.
Why "Preview" is Missing
The View Email link becomes unavailable when:
- You composed the email directly in Outlook or Gmail
- The email wasn't created in the Email Builder
ContactMonkey can't generate a preview for these emails because the system doesn't capture the complete HTML structure. Without the full HTML, the platform can only track basic metrics like opens and clicks.