How to Enable Cookies to Access ContactMonkey in Incognito Mode

ContactMonkey requires cookies to maintain your login session. If you're using incognito or private browsing mode, you need to temporarily enable cookies to access your dashboard.

Note: By design, cookies cannot be enabled in Firefox private mode.

Why Use Incognito Mode with ContactMonkey

Incognito mode is useful for:

• Testing email campaigns without cached data affecting your view
• Troubleshooting login or display issues
• Accessing ContactMonkey on a shared device without saving your credentials
• Viewing unbiased analytics without personalized browser data

Temporarily Enable Cookies in Chrome Incognito Mode

1. Right-click on the Chrome icon in your taskbar
2. Select New Incognito window
3. Go to the ContactMonkey dashboard
4. Click the filters icon at the start of the address bar
5. Click Cookies and site data
6. Enable Third-party cookies
7. Click Reload

Temporarily Enable Cookies in Edge InPrivate Mode

1. Right-click the Edge icon in your taskbar
2. Select New InPrivate window
3. Click the lock icon at the beginning of the address bar
4. Click Cookies and site data
5. Disable Block third-party cookies
6. Click Refresh

Troubleshooting

If you still can't access ContactMonkey after enabling cookies:

• Clear your browser cache and try again
• Disable browser extensions that might block cookies
• Check that third-party cookies are also enabled (some login systems require them)
• Try a different browser to isolate the issue

Note: Incognito mode doesn't hide your activity from your network administrator, internet service provider, or the websites you visit. It only prevents your browsing history from being saved on your device.