Sending & Tracking Troubleshooting
Resolve issues with email delivery, opens, clicks, and tracking accuracy.
- CSV File Formatting Requirements
- Fix "Missing Email Header" CSV Error (EU Devices)
- Troubleshooting Missing Emails in the ContactMonkey Add-in
- Troubleshooting Common Mail Merge Errors
- How to Recover a Deleted Campaign
- Why Forwarded Emails Display Incorrectly
- How to Enable Cookies to Access ContactMonkey in Incognito Mode
- Distribution List Email Stops Sending Midway
- How to Find a Campaign ID
- How to Edit Links After Sending
- Why Email Open Locations May Be Inaccurate
- "Switch to Overall Tracking" Warning for Large Distribution Lists
- Fix Links That Redirect to Blank Pages in Emails
- Fix Links with Special Characters in URLs
- How Email Forwarding Affects Your Campaign Tracking
- Can I Add Recipients to the To Field and Use a Contact List or CSV File at the Same Time?
- Why Campaign Emails Disappear and Reappear as New Messages in Outlook