ContactMonkey offers three tracking options to match your reporting needs and privacy requirements. Select your desired tracking method when sending each email.
Comparison Table
Feature |
Individual |
Anonymous |
Overall |
| Tracks Individuals | Yes |
Yes (anonymized) |
No |
| GDPR-Compliant | No |
Yes |
Yes |
| Resend to Non-Openers | Yes |
No |
No |
| Segmented Reporting | Yes |
Yes (10+ recipients) |
No |
| Send Speed | Standard |
Standard |
Fastest |
| Maximum Recipients | ~10,000 |
~10,000 |
Unlimited |
Available Tracking Options
Individual Tracking
Best for: Detailed reporting when privacy regulations permit
What you'll see:
- Exactly who opened your email
- Exactly who clicked links
- When each person engaged
- Ability to resend to non-openers
Reports include:
- Unique opens (each person counted once)
- Total opens (includes multiple opens)
- Unopened recipients
- Click tracking per recipient
Important considerations:
- Takes 3-5 seconds per email address to send
- Maximum ~10,000 recipients for standard sending
- Use Email at Scale for larger lists (sends 16x faster)
- Stores recipient's personal information
Anonymous Tracking
Best for: Detailed reporting with GDPR or privacy compliance
What you'll see:
- Overall engagement metrics
- Segmented data (by department, location, etc.)
- Who engaged (anonymized)
Reports include:
- Unique opens (anonymized)
- Total opens
- Click tracking (anonymized)
How anonymization works:
- Email addresses are stored temporarily during sending
- Merge fields populate correctly if applicable
- After successful delivery, all personal identifiable information (PII) is removed
- Only anonymized engagement data remains
Important considerations:
- Takes 3-5 seconds per email address to send
- Not available for Outlook Non-365 users
- Segments with fewer than 10 recipients show no data (prevents identification)
- Cannot resend to specific non-openers
Overall Tracking
Best for: Fast sending with basic metrics
What you'll see:
- High-level engagement data
- Device-based opens (not person-based)
Reports include:
- Unique device opens
- Total opens
- Click tracking (overall counts)
Important considerations:
- Fastest sending option
- Device opens may exceed recipient count (one person using multiple devices)
- No individual engagement visibility
- Cannot resend to non-openers