Leave feedback, tag teammates, and approve revisions directly within the Email Builder using inline comments.
How Comments Work
Add comments to any row in the Email Builder to:
- Request changes or approvals
- Share feedback with team members
- Track revision discussions in one place
When you tag a teammate using @mention, they'll receive an email notification with a direct link to the comment.
Enable Comment Notifications
To receive email alerts when tagged in comments:
- Click your name at the top right of your dashboard
- Click Settings
- Click Email Settings
- Scroll to the Comment Notifications section
- Ensure the Via Email box is checked
Add a Comment to a Row or Content Block
- In the Email Builder, select any row or content block
- Click the comment icon at the bottom of the highlighted item
- Type your comment in the "Add comment" field
- To tag a teammate, type @ and select their name from the list
- Click Submit
Your tagged teammate will receive an email notification with a link that redirects them to exact section in the Builder.
View and Reply to Comments
All comments appear in the sidebar of the Email Builder. You can:
- View comment threads by row
- Reply to existing comments
- See which rows have active discussions
Resolve Comments
Once a comment is addressed or approved:
- Click into the comment thread
- Click Resolve in the top-right corner
Resolved comments appear greyed out, helping you focus on active discussions.