How can we help you?

Keeping Windows updated ensures ContactMonkey runs smoothly and maintains compatibility with Outlook. Outdated Windows versions may cause performance issues or prevent the Add-in from functioning properly.

Before You Begin

• Connect your device to a power source or ensure it's fully charged
• Save all open work—updates may restart your computer
• Allow 30-60 minutes for the update to complete
• Back up important data using OneDrive (recommended)

Update Windows

For Windows 10 and 11

1. Click the Windows button on your keyboard
2. Click Settings → Windows Update
3. Click Check for updates
4. If updates are available, click Download and install
5. Keep your device powered on until the update completes

For Windows 7, 8, and 8.1

1. Click the Windows button on your keyboard
2. Click Settings → Update and Security → Windows Update
3. Click Check for updates
4. If updates are available, follow the on-screen instructions
5. Keep your device powered on until the update completes

If You Don't See Update Options

Your organization may manage Windows updates centrally. Contact your IT department to:

• Check your current Windows version
• Request system updates
• Verify ContactMonkey system requirements

Troubleshooting Update Issues

If Windows updates fail or cause problems, open Microsoft's Windows update troubleshooter for detailed solutions.

Next Steps

After updating Windows, restart Outlook to ensure ContactMonkey loads with the latest system configurations.

See Also

• Update Outlook for ContactMonkey Compatibility