Wanting to target your recipients who have not opened your emails with a follow-up email has never been easier. ContactMonkey allows you to download a list of the people who did not open your email the first time so that you can send it to them again.
Users that send email campaigns using Individual tracking can use the campaign report to generate a list of recipients that did not open the email:
1. From the campaigns tab, open the email campaign under Recent Campaigns
2. Click the Download Report dropdown menu
3. Click Download Unopened
ContactMonkey will email a CSV list of recipients to the requester's email address.
To re-target these recipients, upload the CSV to the ContactMonkey sidebar when sending the email.
Please reach out to firstname.lastname@example.org with any questions.