Users that send email campaigns using "individual" tracking can use the campaign report to generate a list of recipients that did not open the email:
1. From the campaigns tab, open the email campaign under "recent campaigns"
2. Click the "Download Report" dropdown menu
3. Click "Download Unopened"
ContactMonkey will email a CSV list of recipients to the requester's email address.
To re-target these recipients, upload the CSV to the ContactMonkey sidebar when sending the email.