Welcome to the ContactMonkey Help Center
ContactMonkey Help Center
Help Articles, Troubleshooting Guides & Tutorials
Categories
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Getting Started Set up your ContactMonkey account and learn the basics to send your first tracked email. Read more
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Account, Admin & Security Manage user access, authentication, security settings, and administrative controls for your ContactMonkey workspace. Read more
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Email Creation & Design Build professional emails using templates, content blocks, and design tools optimized for internal communications. Read more
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Sending & Tracking Send emails, monitor delivery, and troubleshoot issues related to email tracking and analytics. Read more
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Key Features Explore ContactMonkey's core capabilities that enhance your email communication strategy. Read more
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Audience & Engagement Tools Measure how your audience interacts with your communications and set up trackable internal events. Read more
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Reporting & Analytics Track email performance, generate insights, and measure the effectiveness of your campaigns. Read more
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Integrations Connect ContactMonkey with other platforms and tools your organization uses to streamline workflows. Read more
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Troubleshooting & Support Resolve common technical issues and access resources to get help when you need it. Read more
Product Updates
Discover the latest features and improvements we've released.
Known Issues
View currently identified problems and their status, including ongoing investigations and resolved issues.
What's New
- How to Customize Your ContactMonkey Homepage
- Audience Preview: AI Persona Feedback on Your Email
- Using Insights Assistant to Explore Your Analytics
- How to Resend an Email
- How to Create and Manage Pages
- How to Publish a Sent Email as a Page
- SMS — Reply to Recipients in the SMS Inbox
- How to View Email Analytics Across All Teams
- Create Charts from Email Reports
- How to Save a View in the Report Builder Section
Get in touch with our team
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Email Click here to submit a ticket.
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Live Chat Click the green monkey icon at the bottom left of your dashboard to connect with an agent.