Transform your plain text into interactive content by adding hyperlinks that direct readers to websites, files, email addresses, phone numbers, and more.
Quick Start Guide
- In the Email Builder, highlight the text you want to link
- Click the link icon in the text editor toolbar
- Choose your Link Type from the dropdown menu
- Enter/upload the required information for your chosen link type
-
Note: Ensure that all website URL destinations have a
https://prefix
-
Note: Ensure that all website URL destinations have a
- Click OK
Available Link Types
URL
- Purpose: Connect to external websites, internal resources, or hosted content
- Best for: Company websites, SharePoint, intranet pages, landing pages
- Example: Link to your company's policy page or external partner sites
- Purpose: Open the recipient's email client with pre-filled information
- Best for: Contact forms, support requests, feedback collection
- What you can pre-fill: Email address, subject line, message body
File Manager
- Purpose: Link directly to files uploaded in your ContactMonkey File Manager
- Best for: PDFs, documents, presentations, images
- Advantage: Track file downloads and engagement
- More information available here
Tel
- Purpose: Allow recipients to call directly from their device
- Best for: Contact information, support hotlines, emergency numbers
- Mobile-friendly: Automatically opens the phone app on mobile devices
SMS
- Purpose: Open the recipient's texting app with a pre-filled number
- Best for: Quick contact options, support lines, survey responses
- Mobile-optimized: Works seamlessly on smartphones and tablets
Pro Tips for Better Link Management
- Test all links before sending your email
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Ensure all website URLs have a
https://prefix - Use descriptive link text instead of "click here"
- Consider mobile users when choosing link types
- Track performance through ContactMonkey's analytics