Please contact the support team at support@contactmonkey.com to recover it. You will be asked to provide the campaign ID number which can be found in the automatic campaign success email you received from ContactMonkey.
A deleted email campaign cannot be fully restored back into the Email Library, but recovering its report will allow you to download an HTML file of it:
- Open your dashboard and click Reports
- Click your desired email campaign
- Click View Email
- Click Download HTML
- Open Outlook and click New Mail
- Open the ContactMonkey Add-in
- Click the up arrow icon in the Emails section
- Select the HTML file you previously downloaded
A copy of the campaign will be inserted into the body of your email. You can send it right away, or you can use it as a guide to recreate it in the email builder if you need to make additional changes. It should be noted that a deleting a campaign will not affect any templates if one was used, but deleting files from the My Templates section is irreversible.
Unfortunately, email campaign recovery through HTML is not available for Gmail users.