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Proper file organization using folders keeps your File Manager efficient and makes finding assets quick during email creation.

Creating and Using Folders

1. Click your name at the top right of the dashboard
2. Click File Manager
3. Select either My Files or Team Files at the top left
4. Click the folder icon in the top right corner of your File Manager
5. Give your folder a descriptive name and click the checkmark to save it
6. Open your new folder
7. Use the upload button to add files

Move Files Between Folders

You can move files to different folders without breaking links in previously sent emails. Only one file can be moved at a time.

How to Move a File

1. Navigate to the file you want to move in File Manager
2. Click the Move action next to the file
3. In the pop-up, click File manager to see all folders
4. Select the destination folder
5. Click Move to confirm

All existing links to this file remain valid after moving it. This applies to both dashboard senders and content managers.

Handling Duplicate File Names

When you upload a file with the same name as an existing upload, the File Manager displays a dialog with three options:

Replace: The new file overwrites the old one at the same URL. The updated content appears once the cache expires. Use this option to update an image across multiple emails that reference the same URL.

Keep both: The new file uploads with a numbered suffix (like image_1.png). Suffixes increment up to _50 for multiple conflicts. Both files remain in your folder with unique URLs.

Cancel: The upload stops, and no changes are made.

How File URLs Work

Understanding file URLs helps you manage your library effectively:

• New uploads use an updated URL format
• Existing files keep their original URLs unchanged
• Moved files retain the same URL after moving to a different folder
• Deleted files become unreachable once the cache expires

Note: When you replace a file using the duplicate name dialog, you update the content at that URL everywhere it appears. This is useful for making widespread changes to commonly used images.

Recommended Folder Structure

Organize your folders by purpose to keep assets easy to find:

• Brand assets - Logos, headers, footers, and brand guidelines
• Campaign materials - Assets specific to campaigns or projects
• Templates - Email templates and background images
• Documents - PDFs, spreadsheets, and other downloadable files

Tip: Plan your folder structure before uploading files. While you can now move files between folders, starting with a clear organization system saves time.

Benefits of Organized File Management

• Streamlined email building process
• Faster asset location
• Reduced duplicate uploads
• Better team collaboration

See Also

• Using the File Manager
• My Files vs Team Files: Choosing the Right File Manager
• File Manager: Preventing Broken Links and Images