Email Tab Explained

The Email Tab is the center for everything related to emails and templates. You can create, edit, send, and manage all your emails. As well as see your sent and scheduled emails and more. 

Feature Availability

Campaigns have been moved to the "Emails" page under the "Sent" tab. Learn more about this update here

In This Article:

Email Library

Scheduled Emails

Sent Emails

My Templates


To get started with an email, or to edit an existing one, select “Emails” at the top of your dashboard.


Email Library

This is the library of emails that have been recently created, edited, scheduled and sent. These are emails that you can insert into your new message within Outlook or Gmail.

Clicking into any of the emails within the library tab will bring you the template builder, where you can edit and make changes. Check out this section of our help centre for more information! 

Clicking on “Actions” next to the email will show additional options. 



Opens "Compose & Send" for you to send from the browser, read more about Gmail Dashboard Sending
Opens up your email in the builder for you to edit.
Convert to Template
Allows you to save the email to your “My Templates” page.
Allows you to change the name of your email
Allows you to replicate the email within the same team.
Allows you to quickly share emails across your organization.
Apply Tag
Allows you to easily filter and organize your emails in all stages. Read more about Organizing Your Email Content With Tags.
Remove Tag
Will remove the tag from all stages of the email. 
Allows you to delete the email. Please note that once an email is deleted, it cannot be recovered!

My Templates

Here you can access templates that are owned by you. Clicking into a template will allow you to edit it, which will not add it to the email library. Only you are able to edit the templates you own, while your team members can use your templates to build new emails. All of your templates will be visible by your team when creating a new email in the “Team Templates” tab.

Saved Rows

Learn more about Saved Rows here.

Create New Email

Clicking on this button leads to your team’s templates and sample templates.


Team Templates

This will show all of the templates created by you and the members of your team. Clicking “Get Started” on a template will launch the email builder.

When selecting a team template, you will be creating a new email that does not change the template. If you wish to edit a template you own, this can be done from the “My Templates” tab.

Sample Templates
Free with your subscription with us! These templates are for your usage. Select a template and click “Get Started” to begin creating your branded communications.
Import JSON
This is where you can import previous ContactMonkey or other designed emails via a JSON file.
Start from Scratch
Allows you to create an email that does not use a team or sample template.

Learn more below!


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