Skip to main content

How can we help you?

Search

Sending a Campaign to Microsoft Teams

Share sent email campaigns to Microsoft Teams channels as adaptive cards. Recipients can click the call-to-action button to view your campaign as a custom HTML page, and ContactMonkey tracks all engagement.

Important: Links sent to Teams channels expire after 30 days.

Before You Begin

Requirements:

Note: Emails containing Dynamic Content or sent with Timezone Sending cannot be shared to Teams.

Permissions:

  • Basic users can send their own emails to Teams
  • Admins and Managers can send any email to Teams

Sending a Campaign

For Dashboard Users

  1. Click Emails at the top of your dashboard
  2. Click Sent 
  3. Click the three-dot menu next to the email you want to share
  4. Click Share To Microsoft Teams
  5. Complete the required fields:
    • Select the channel(s) you wish the campaign to appear in
    • Title (191 character limit) - Pre-filled with your email subject line. Remove any merge fields, as they won't work in Teams.
    • Description (no character limit) - Add context or key takeaways
    • Button Text (50 character limit) - The call-to-action text
    • Password Protection (optional) - Toggle on to require a password to view the campaign. A randomly generated password will be shared in the Teams message.
  6. Click Share to Teams
Screen Recording 2025-10-06 at 02.47.53.30 PM

For Outlook 365 Users

  1. In Outlook, compose your email as usual
  2. Toggle on Share to Teams in the Add-in
  3. Click Send & Track
  4. ContactMonkey opens in your browser on the Share to Microsoft Teams page
  5. The Title field is pre-populated with your email subject
  6. Select your channel(s) and complete the remaining fields
  7. Click Share to Teams
Image 2025-10-06 at 2.51.57 PM

Title Tips

  • Keep titles to 6 words or about 41 characters
  • Use a consistent format for recognizability and searchability:
    • Example: "Weekly Newsletter #32: Office closures, promotions to celebrate 🎉"
  • Use emojis sparingly and only when relevant

Description Tips

  • Keep text to 40 characters wide or fewer and 3 lines or fewer for easy scanning
  • Put the most important point at the beginning
  • Put the second most important point at the end (people scan beginning and end most)

Button Text Tips

  • Use action-oriented words like "learn," "improve," "discover," "win"
  • Keep buttons to 1-2 words
  • Make them specific and recognizable

Track Teams Engagement

View Teams performance data in your campaign reports:

Available metrics:

  • Which Teams channel(s) the campaign was sent to
  • Total opens in Teams (across all channels)
  • Number of unique opens in Teams (across all channels)

Where to find it:

  • As columns and filters in Reports
  • In the sent email export
  • Integrated with overall email performance data

Learn more here.

Frequently Asked Questions

Why can't I see "Share To Microsoft Teams" for a sent email?

The email was sent before Teams was enabled for your ContactMonkey account. Only emails sent after integration was enabled can be shared to Teams.

Can I edit a campaign after sharing it to Teams?

No, you cannot edit the adaptive card once it's posted. You would need to send an updated version as a new message.

What happens if I don't fill out all the required fields?

All fields (Title, Description, Button Text) are required. You won't be able to share to Teams until all fields are completed.

Related articles