Pulse Surveys are a great way to gather employee feedback directly from your email, by offering your readers the ability to engage in 2-way communication with the content being shared with them.
Pro Tip:
As the world transitions to remote work, use Pulse Surveys to understand how employees communicate.
Inserting Pulse Surveys within the ContactMonkey Email Builder could not be easier. All you have to do is follow these simple steps:
1. Access Your Email
Open the email in ContactMonkey's Email Builder. Find out more here.
2. Configure the Row
Insert an empty row from the sidebar on the right-hand side.
3. Insert a text or paragraph block
Click and drag the "Text" or "Paragraph" box from the sidebar on the right-hand side.
4. Ask Your Question
Format your question however you like. Check out our best practices for suggestions.
5. Insert Your Pulse Survey Content Block
In the content section, drag your survey or eNPS survey into the same row as the text block so that it looks like this:
Send Test vs. Send and Track
For Outlook 365, the landing page for recipients will work only for "Send and Track".
5. Analyze Your Feedback!
Once the campaign has been sent, you can check the results in your dashboard. For more info on your dashboard, click here.